Get In Touch
+91 8484 97 4242
theorganiccosmos@gmail.com
Frequently Asked Question!
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Simply click on the link or enter the tracking number on our website’s order tracking page to monitor the status of your delivery.
We accept a variety of payment methods to make your shopping experience convenient and secure. You can pay for your order using major credit/debit cards (Visa, Mastercard, American Express), UPI, and other secure payment options available at checkout.
We understand that circumstances may change, and you may need to modify or cancel your order. If you need to make any changes to your order, please contact our customer service team as soon as possible. While we cannot guarantee that modifications or cancellations can be accommodated, we will do our best to assist you based on the status of your order.
Yes, many of our products are gluten-free. Look for the gluten-free label on product descriptions for verification.
Yes, we ship our products for free on pre-paid orders to bring the goodness of The Organic Cosmos to customers across India.
We take great care to ensure that your order is packaged securely and arrives in pristine condition. However, in the unlikely event that you receive a damaged or defective product, please contact our customer service team immediately. We will work with you to resolve the issue promptly, whether it’s through a replacement, exchange, or refund.